Security reports
Found a security issue? Put “Security” in the subject, and please don't share it publicly until we've fixed it.
Support
How can we help?
Write to us about a problem, a question or an idea. A real person reads every message.
Email us
support@zedlin.devTo help us answer quickly, include:
- Your device and its system version
- Whether you use personal mode or a team server
- What you did, what happened and what you expected
Deleting your account
You can delete your Zedlin account from the account settings in the app. This removes your account and your synced data from Zedlin Sync.
Common questions
How do I get early access?
Email support@zedlin.dev and tell us a little about how you'd use Zedlin.
I forgot my master password. What now?
As long as you have an approval device, you can keep working. The master password is only needed if you lose every approval device. If you lose both, your data cannot be opened, not even by us.
Does Zedlin work offline?
Your iPhone keeps working: personal workspaces live on the device, so you can reach servers on your network without Zedlin Sync. Team items that an admin has allowed offline stay readable for up to seven days when the team server is out of reach. A computer needs its approval device to unlock.
What do I need to run a team server?
A Linux host with Docker that your devices can reach. The Zedlin server comes as a single image with everything it needs inside.
How do I move to a new phone?
Install Zedlin on the new iPhone, sign in and make it an approval device. Your old phone approves the move. Without the old phone, enter your master password: the move then completes after a 24-hour wait, and your other devices are told.
How do I add a computer?
Install the desktop app and scan the QR code it shows with your iPhone. There is no password to type on the computer.